I want to have that account active in case there is some situation where I want to process a credit card transaction, so I do not want to shut down that account entirely. I also suspect that your "call Merchant Services" solution is in fact shutting down my credit card merchant service account, which is not exactly what I am looking for. QBO online appears to offer this functionality, except it doesn't actually work, and the solutions provided don't work either. Why should I have to waste time calling Merchant Services to have this turned off? It seems to be a pretty basic and essential piece of functionality - we should be able to control how we want customers to pay. You can always get back to us by leaving a comment below. Note that the billing address in QuickBooks Online is the same billing address on the credit card statement.įeel free to read this article for more information: Update Payment Method for QuickBooks Online Subscription. Enter the full credit card information: card number, name on the card, expiration date, and security code.On the Gear, click on Account and Settings.
However, if you're referring to the subscription payment method, you can change your payment method by following these steps: This way, they can remove this option for you. If you're using a merchant account, please contact our Merchant Services. Log in to your account and go to My Apps.If you're referring to the invoice payment option, you have the option to disconnect your third-party credit card payment app. Greetings, me help you remove your credit card payment method. Wishing you and your business continued success. I'll be on the lookout for your reply and to further assisting you if you have other questions. Let me know how things go once you've tried the steps. This information should help you remove the credit card option.
The following article contains their contact information. They'll be able to pull up your account in a secure environment. While it's also possible to remove the credit card in the Merchant Service Center, I suggest contacting our QuickBooks Payments Team. You'll need to uncheck the box for Cards under Online payments in the invoice page. Please note that this would permanently remove from your Payments account.Īlso, you can deselect the credit card temporarily when creating the invoice transaction.
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